I don’t see my question here. How can I get it answered?
You may contact Vanessa Grundas or Angela Smith at 772-742-2255. You may also email us at firstname.lastname@example.org.
Are all of your employees fully trained and supervised?
All of our employees are required to pass a thorough test prior to employment.
Are you licensed, bonded and insured? Can you provide proof upon request?
Yes. We are fully licensed, bonded and insured. We can certainly provide any requested documentation regarding our company.
How do you access my home for a move in/move out service?
This is determined by you, . There are different options including providing us with a key to your home, a garage code, leavening a key with us or alternative arrangements.
Do you clean in teams or individuals?
We always work in crews of at least two employees.
Do I need to provide any cleaning supplies, chemicals and/or equipment?
NO. We will provide everything required for the cleaning. If you would like for us to use any specialty products or the ones you provide we can certainly do so. Please notify us of such in advance and we will be sure to accommodate your request.
What is your guarantee?
We offer 100% guaranteed satisfaction on every aspect of your cleaning. If at anytime you feel your cleaning was anything short of the highest possible quality standards we will return and fix any and all concerns at no charge.
What is the difference between your cleaning services and other companies?
Here at East Coast Model Cleaners we clean all of our customer's homes as we would our own. Our 50 point checklist is the most thorough in the industry and ensures each and every cleaning receives the utmost attention to detail.
Our cleanings differ from other companies in that we do more than your standard "surface" cleaning. We also ensure the usually untouched areas are kept clean and up to par. This includes dusting off ceiling fans and baseboards, wiping down blinds and cleaning windows sills and much more. Click here to view our full 50 point checklist.